Unfortunately, many people do not see our emails because Google sorts it into their “Promotions Tab.” This can be a problem if you are expecting to hear from us. Please review this handy guide to let Google know that we’re not sending you commercial spam (aka “promotions”).
What’s a Promotions Tab?
Google created different tabs or categories so that all of your new email doesn’t go into your primary inbox. Items that Google considers as promotional go into your Promotions Tab. Unfortunately, many people do not even know that the Promotions Tab exists, so they never see lots of mail that’s important to them–including our appointment reminders!
How to Find your Promotions Tab
The following screen shots show how to find your missing appointment reminders and how to make sure that they appear in your inbox in the future.
How Do I Remove My Promotions Tab?
If you don’t want any more mail–not just ours–to get classified by Google as a promotion, Google has published the steps to remove the category. Once you “hide” The Promotions category or tab, future promotional email will be sorted into your primary inbox.